Shipping
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      1. Information to help you
      2. Delivery & Timings
      3. Shipping

      How will my order be delivered?

      UK Deliveries:

      UK Mainland standard deliveries are sent by Royal Mail Special Delivery and will arrive the next day from the date of posting, these can be tracked online.

      UK Mainland Saturday delivery is also by Royal Mail Special Delivery which is before 1pm. However, a Saturday delivery incurs a charge of £25.

      There is no delivery on bank and public holidays.

      If Royal Mail finds no one available to sign for the delivery on their first attempt, they will either leave a card notifying you of this with instructions on how to proceed or attempt a second delivery on the next business day. If you have elected to have your order delivered to a business premises, Royal Mail will usually leave the package or calling card with reception.

      We will inform you as to the expected despatch and delivery date when we process your order, and once the parcel is sent out for delivery we will send you your tracking number. If you live in a remote or difficult to access area, please inform us at the time of purchase, this may make your delivery time longer.

      International Deliveries:

      International Deliveries are sent by Royal Mail International Signed For delivery. If the courier finds no one available to sign for the delivery on their first attempt, they will either leave a card notifying you of this with instructions on how to proceed or attempt a second delivery on the next business day. If you have elected to have your order delivered to a business premises, the courier will usually leave the package or calling card with reception.
      Time scales for delivery outside the UK vary from country to country. We will inform you of the despatch date when we have processed your order, and when ready to despatch we will send you your tracking number. If you need your order quickly on a specific day, please opt for the Courier Service.
      For orders outside the European Union
      Delays may be incurred as items go through your country’s Customs and Excise and you will be liable for any local customs duty, import taxes or costs due on your purchase. These are completely out of our control.
      For USA customers, if you do get charged please follow the instructions on the card you receive with delivery.
      International Express Deliveries
      For International ExpressDeliveries, we will use a Courier Service who will deliver on local business days, excluding bank & public holidays. They do not deliver to P.O. Boxes. If the courier finds no one available to sign for the delivery on their first attempt, they will either leave a card notifying you of this with instructions on how to proceed or attempt a second delivery on the next business day. If you have elected to have your order delivered to a business premises, the courier will usually leave the package or calling card with reception. Delivery to the USA, Canada and most of Europe is within 1day and the rest of the world should be delivered within 2 working days. Once the parcel is sent we will email you with your tracking number. If you have any problems with delivery, please phone us as soon as they arise on +44 (0) 20 7359 4977 or email us at: shop@stepheneinhorn.co.uk and we will do what we can to help