How long will my order take?

You will be emailed the despatch date for your order and consequently, you will be emailed delivery details.

If your item is in stock, we will send it out by the second business day from receipt of your order.

If your item is not in stock, we will be hand making it from scratch, which can take from 11 to 27 business days. Some complicated jewellery and interior products can take up to 8 weeks.

Bespoke jewellery orders, where we are custom-making you a one-off piece, will always take longer to make, depending upon what you have requested. We say to allow 3 to 8 weeks and you will be provided with a production time-scale when you receive your quote.

For delivery transit times to your address see Delivery Info.

To find out whether an item is in stock or for urgent orders please contact us at shop@stepheneinhorn.co.uk or phone +44 (0) 20 7359 4977 Tuesday to Saturday 10am-6pm GMT. Wherever possible we will try to meet your deadline without any extra charge. However, in certain circumstances, a rush charge may apply.

If you require your order for a special date please make sure you let us know by writing this in the 'Additional Information' section at the check-out.